I recently gave a talk on the chemistry of strategy to the CEO Club of Boston. The talk was scheduled to start at 10 a.m. and to finish no later than 11 a.m. I’ve devoted the last forty years to this topic, so I could have talked for hours. But I didn’t. Why? Because I knew the people in the audience had planned their day around the meeting finishing on time. Many attendees had made commitments for later in the day -- follow-up telephone calls, other meetings, and delivery of projects they had committed to finish that day.

Here I am the owner of a company that provides Travel and Meeting Management services and I have not taken my Executive Team offsite for our annual planning session in far too many years. That changed this past week when my team and I traveled to the El Conquistador Resort in Puerto Rico for our planning session (it is a great place by the way). I didn’t care that it sounded like a vacation and nor should you - ever. We got such better results from these days together than at the past local meetings we have ever had. Here were the five biggest differences from a local meeting:

A client recently spoke at her own event. As anyone knows that has hosted an event, any event is kind of like the Macy’s Thanksgiving Day parade. It takes what either is or feels like a year’s worth of planning for an event to go off with few hitches.

So to go through the time and expense of putting on an event you want it to go well: especially if you are the speaker at your own event. You want to shine when you have created the spotlight on you.

The morning after this event my client texted me. She felt she had not been “on top of her game”.

I have competed in four Ironman’s, I run my own company, have climbed major mountains, I have three active kids, I surely have ADD, and I have a lot of fun. I am often asked how I can accomplish it all. Like with my fitness training, I believe in intervals. An interval day, interval week, interval year, interval lifestyle. This is the first in a series about these intervals. Let’s start with the interval day and week.

What you need for a successful CRM implementation
Todd C. Williams, Founder & President, eCameron, Inc.

Customer Relationship Management (CRM) implementations fail at an alarming rate. In fact, your implementation probably will not meet your goals either. I have heard of few that actually do meet their goals. Unfortunately, the primary reason is not software difficulties. Regardless of what Salesforce and Microsoft tell you, neither of their platforms are easy to implement. But the real reason they fail is a lot closer to home and may be looking at you in the mirror every morning.

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