WOW - it started innocently enough. But then again, many battles may start innocently. It’s what happens after the first act when things go awry.

Let’s just say that when you find yourself in a Twitter war, you lose. And let’s add a period to that sentence.

At the least this was a stumble for the airline. At a higher cost, people may choose another airline. The challenge for the public is that there are not many choices to fly these days.

the ceo magazine, growth mindset,
Ruth Veloria, Executive Dean, University of Phoenix School of Business

Growth mindset, a term coined by Stanford University psychology professor Carol Dweck, is the idea of inspiring individual and organizational confidence to achieve goals. It is about believing that talents and abilities can be improved through effort and new strategies: a fixed mindset believes talents and abilities are set. A powerful approach to maintaining a positive rather than defeatist workplace, it calls for more time and greater flexibility from employers and employees alike. Business leaders can help employees to achieve and maintain a growth mindset in two ways: by verbally encouraging this mindset, and also by enabling it to thrive though the implementation of policies that inspire growth, empowerment, and learning.

the ceo magazine, mental toughness,

Prior to the Patriots’ stunning comeback in Super Bowl 2017, quarterback Tom Brady answered the question about what makes his team so special: “Mental toughness.” He could have said exceptional physical strength, training, and superior talent, but he didn’t. What team that makes it to the Super Bowl doesn’t embody these? Mental toughness involves something else, something more.

the ceo magazine, leadership qualities,
Paul J. Zak, PhD, Professor, Claremont Graduate University

Fear or love?  At the most basic level, these are a leader's choices when seeking to motivate followers. Most managers, perhaps due to some hangover from the eighteenth century, lead by fear because, well, it works. Fear may not be explicit, though some managers still scream and yell, but it is often implicit in the "do this or you're out" approach.

Today, we hear a lot about seemingly squishy leadership approaches like "empathy," "humanity" and even "love."  Many business leaders I know would be happy to be Mr. or Ms. Nice at work but they have a feeling that this leadership style is not going to get the job done.  Or, at least that has been the prevailing wisdom.

It’s an astonishing statistic, but roughly two out of three change initiatives fail to meet their stated targets.  This is significant since most companies must undertake moderate organizational changes at least once a year (and major changes every four or five years) due to disruption from technology, their industry and/or the competition.

Pages

Follow The Blog

   Email * 
Subscribe to Syndicate

Blog Categories

Blog Authors

kajabi
eclub

EC

ad5
ad6

ad7

ad8