the ceo magazine, customer service,
Chip R. Bell, Author, Kaleidoscope: Delivering Innovative Service That Sparkles

The super cool feature of a kaleidoscope is not the charming images that take our breath away.  Or, the fact that, unlike a magnifying glass or set of binoculars, you get to actively engage with the kaleidoscope to create swoons and grins. It is the fact that the kaleidoscope has character.  The gems inside never change but are reflected through a series of mirrors.  You don’t open up a kaleidoscope to replace the gems.

the ceo magazine, hiring,
Jennifer Davis, Chief Marketing Officer, Leyard

You are looking to grow your business and your executive team.  You want to add another voice at the table to represent strategic marketing.  Communications and brand are becoming more important and you want the organization to be more thoughtful and integrated in your approach.  You want to add some diversity to your executive team, in which finance and operations are heavily represented.  Perhaps this is your first CMO role and you want to hire right.

the ceo magazine, hiring,
Mark Demos and Krisandra Parsons, Founders, Corp-DNA

There is an ancient piece of wisdom that simply asks, “Can two walk together unless they be agreed?”  Agreement is more than a decision to associate or combine forces. Agreement has numerous facets that relate to personality, values and motivators.

the ceo magazine, leadership qualities,
Ilene Marcus, Author, Managing Annoying People: 7 Proven Tactics To Maximize Team Performance

How can leadership be a better job?  As a boss, all eyes are on us whether we like it or not.  Our key responsibility is to embody the soul of our company’s efforts; to display the values and commitment of our brand proposition.  That’s our job no matter what is going on in our head, our personal life, or with our feelings.  When we are distracted, reactions become visceral.  Acting on instinct is usually primal.  If you can’t identify the emotion, especially in a business setting, your expressions signal your customers, funders, board, and team.   What do they signal?  That’s the billion-dollar question.  What do your reactions convey to those you are leading?

the ceo magazine, managing employees,
Stacey Engle, Senior Vice President, Fierce, Inc.

Significant events over the past year—including the presidential election, the ever-growing millennial workforce and key technological advancements—have brought to light a number of issues. These events have created tension and given rise to new demands in the workplace.

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Published by The 8020Strategy Group, the magazine is complementary to the highly successful CEO Show and brings highly focused topics in every issue that Entrepreneurs and Executive can readily benefit from in managing growth.