The people part of business operations.

the ceo magazine, productivity,
Lisa Bodell, Founder & CEO, futurethink

In 1944, the Office of Strategic Services—forerunner to the C.I.A.— wrote a field manual for agents looking to sabotage organizations in the name of American national security. The manual included a striking strategy: complication. The agency directed saboteurs to “insist on doing everything through channels. Never permit shortcuts to be taken in order to expedite decisions. Multiply the procedures and clearances…see that three people have to approve everything where one would do.”

the ceo magazine, reputation management,
John P. David, David PR Group

Headlines today are filled with cell phone videos of bad behavior, verbal attacks in the twitter-verse, and disturbing incidents of cyberbullying. In our everyday lives, disgruntled customers or employees tarnish reputations of local businesses or past employers and jobs are lost or never offered because of inappropriate social media sharing.  Business owners who want to have better control of their reputation online should follow these three key pieces of advice:

Marilyn L. Weber, President & CEO, Deaf Interpreter Services

Owning a business is a difficult task in itself, but imagine having the additional challenge of being deaf. Today, there are more than 1,000 deaf-owned businesses thriving in this noisy world. With technological advancements, and less restrictions on the deaf than ever before, it’s said that the number of deaf-owned businesses have almost doubled since 2009.

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